if you can´t find your question on our faq page, don´t hesitate to send your question contact@makeupbagroos.com or a dm to our Instagram

Where are the makeup bags made?

Our makeup bags are made in Italy just outside of Milan. Inspired by the timeless beauty of traditional Italian style. makeup bag roos are crafted from 100% cotton, with embroidery added in Spain. It´s the perfect makeup bag to add to your handbag or suitcase.

How do I get in touch with customer service?

If you have any questions or need support, you can contact us on contact@makeupbagroos.com

How long is the shipping time?

Shipping times vary based on your location. Since each makeup bag is carefully embroidered after purchase, the estimated delivery time to your chosen address is between 2-3 weeks. 

How should I wash the makeup bag?

We recommend you handwash it carefully.

What if I receive a faulty or incorrect item?

We are truly sorry for any inconvenience this may cause. If you receive a faulty or incorrect item, please contact our customer service team within 7 days of receiving your order. We will provide instructions on how to return the item and arrange a replacement.